Soda Exchange is an exchange program, bringing you refilled cartridges and exchanging them for your empties. You are paying for the CO2 refill. We deliver to your door, and exchange them on the spot.
We are a home based business and prefer to not have customers come to our home. In addition, insurance regulations do not permit it. It is more efficient if we can schedule you on our next available route in your area, usually within a 2-3 days.
Free delivery applies to orders with three or more items in the cart. If there are only one or two, you will be charged a small delivery charge of $5.00. We would encourage you to have three or more cylinders to take advantage of the Free delivery.
No, you do not have to be home. We ask you that you place your empties where the driver can clearly see them, or add notes to your order telling the driver where they will be. A small basket at your door would be ideal.
With the addition of our Smart Car to the fleet, we can now afford to deliver to more distant locations and maintain the same delivery cost as closer locations. That means we now deliver from Sooke to Sidney, and the Cowichan Valley including Cowichan Lake and up to Chemainus. Please keep posted for updates to other locations that will open up for deliveries..
Typically we deliver to Victoria and surrounding areas on Mondays, Wednesdays and Fridays. We deliver to the Cowichan Valley and North on Tuesdays, Thursdays and Saturdays. Exceptions are made based on volume of orders and may change without notice. You are never more than a couple of days away from receiving your order.
Yes. We buy all our cartridges from local Big Box retailers and pay full retail for them. Our exchange program receives CO2 cartridges from our customers, refills and exchanges them with another customer. You have the option of returning your used Soda Exchange cartridges to your Big Box retailer if you prefer.
We do not accept imitation or knock-off cartridges in exchange.
We deliver any size of order, and are in Victoria 2-3 times per week, so you are never far away from a delivery day. Orders of one two have a $5.00 delivery charge.
Yes, if you own extra cartridges, you will save money on delivery and never run out. You can order brand new Soda Stream cartridges directly from our website. Just click here to order.
We fill CO2 cartridges to factory settings and weights. A SodaStream™ full cartridge weight can vary from 1088 to 1175 grams. Soda Exchange cartridges are delivered at the upper end of the Soda Stream factory setting, usually closer to 1175 grams or more total weight. Every cartridge is measured while filling to ensure you receive the maximum allowable content.
We usually call ahead or notify you by text as to when we are coming. We can meet you at the front door of an apartment building, but such deliveries need to be scheduled and coordinated to avoid wasting your, or the driver’s time.
You can earn $10 in Coupon Credit towards your next purchase of 3 or more Soda Stream cartridge refills. Simply share your unique referral code with your friends and when they complete a sale and delivery of their Soda Exchange cartridges, you will automatically receive a $10 coupon redeemable on your next purchase. Your referral account can be found on the “My Account” page of the website once you have logged in as an existing customer.
For more details, check out our Referral Rewards program page .
In order to offer our services at the lowest possible cost and efficiency we provide two means of payment; E-transfers and credit card payments. We do not accept cash from delivery customers for security reasons. Our drivers do not make change and only deliver prepaid orders.
Two likely possibilities:
- Washers – If you have two washers inside the receptacle which receives the refill’s threaded valve, remove one. The additional depth of two washers prevents the valve’s plunger from being fully depressed.
- Valve Plunger Type – Sodastream™ refills come with two types of valves. The difference is in the plunger – one has a flattened head about 1/4″ in diameter (on right in photo), the second has a much smaller plunger head about the same size as a tire’s valve. The first type requires just a little bit more than “hand tight” to activate (one hand needed). The second type requires SIGNIFICANTLY more turning effort to activate (two hands needed).
You have to twist it further into place than you first might think. Make sure you don’t have the threads crossed. You can also disconnect the new canister and use a fingernail, or other hard object to manually depress the release to see if gas comes out.
We have exchanged hundreds of our Soda Exchange labelled cartridges at local retail outlets without any issue whatsoever.
We often exchange what we consider to be defective SodaStream™ cartridges and exchange them for brand new ones. The retailer returns all the exchanged cartridges to SodaStream™ where they are shipped thousands of miles to Toronto for refilling and returned here so they can be purchased again in local retail outlets. The labels we stick onto the cartridges are a non-issue. If you no longer want your cartridge, we will even buy it back from you for $10.